Reflexion Networks, Inc. Email Continuity As a hosted service, RADAR provides continuous on-demand access to email from any location. In the event of any internal network or server outages, users can access the secure RADAR servers via a webmail client to continue email. Reflexion Networks has been known as an MSP-friendly offering for cloud email security, email continuity, email encryption, email archiving and more, but since being purchase by Sophos a few years ago, reports are that few improvements have been made to the product and most customers are pushed in one way or another.

1. Reflexion Asp
2. Sophos Reflexion Status
3. Sophos Reflexion Update
4. Sophos Reflexion Free

1. ‘Sophos always goes the extra mile to strengthen the partner relationship. When it comes to our clients, we feel the same way. An MSP can’t always be an expert, but Sophos has allowed us to become that. By choosing Sophos, we know we’ve made the right move for our business and for our clients.’ Jim Abbott, Sales and Marketing Manager.
2. Users with Sophos Outlook add-in installed have a Report Message button in their Outlook ribbon on the Home tab. This button is present when they are reading a message in the reading pane or in a pop-out window. Users on Outlook Web Access or Office 365 web have a Report Message option in the message task pane.
3. Reflexion, which has over 17,000 customers, sells via more than 2,000 managed service providers (MSPs). Sophos has 200,000+ customers globally. “Reflexion is a great fit for Sophos because, like us, their sales model is 100% channel,” said Kendra Krause, vice president of global channels and sales for Sophos.

Overview:

Reflexion Total Control (RTC) is a hosted email security service that blocks unwanted email before it reaches the corporate network. Reflexion’s unique technology also identifies address-sharing and the sources of spam, and provides concrete tools for preserving the integrity of one’s primary email address. Automatic inbound email queuing assures email continuity in the event of a local server outage, and outbound email filtering protects one’s reputation and helps to avoid the business disruption of IP address blacklisting. Reflexion’s service provides the configurability that IT solution providers need to address a wide range of customer requirements, with the automation and simplicity that ISPs require for their subscribers. Implementation simply requires an MX record change.

The following diagram describes the various stages in RTC’s defense-indepth. With its bredth of capabilities, Reflexion’s defense is also uniquely configurable, providing the versatility that email administrators and solution providers require to address the widest range of end user requirements. Mail for a specific user will only be subjected to the tests dictated by their configuration. Additionally, the architecture is extensible, so that new defenses can be added as they become available or desirable.

Features:

Volume-Based Email Protection

The first two layers of defense are designed to eliminate inbound emails destined for unknown users at your domain – so called directory harvesting attacks. Currently, 80-90% of all messages traveling over the Internet are actually sent to unsers that don’t exist at the target domain.

Permitted Countries

This capability further augments content filtering by blocking messages from any country other than those specifically approved for delivery at the enterprise and individual user levels. Delivery decisions are based on the IP address of the sending server. While some organizations may not be able to use this capability, many domestic businesses may not ever want to receive email that can be determined to have originated outside their home countries or geographic areas of operation.

Total Control Panel

Reflexion Asp

As an option, Reflexion automatically inserts a control panel at the bottom of incoming messages and removes it on forward or reply. This control panel provides a simple and convenient way for users to interact with RTC. For example, users can update their access preferences for a specific sender and address by simply clicking on the intuitive in-message links that are provided. Reflexion's control panel is available in English, Spanish, French, German, Brazilian Portuguese, Dutch, and Italian.

Address-on-the-Fly™

Reflexion makes it easy for users to employ alternate aliases for a single inbox. Address-on-the-Fly enables users to spontaneously disclose a purpose-specific address on a website, in a discussion forum, in print or conversation, etc., without having to manually configure that address ahead of time. These addresses take the form of a root name plus a suffix of the user's own choosing. For example, to register on eBay, Jane Doe might disclose the address jdoe.ebay@example.com, where the '.ebay' suffix serves as an 'email PIN' that assures delivery of email sent to this address. Addresses are independently controllable by policy through simple interaction with the Total Control Panel, so that legitimate users of the address can be 'locked down' in the event the address is ever harvested and abused by a spammer.

Partner Features

Reflexion Total Control has been designed specifically to address the needs of IT solution providers:

• Branding: RTC is fully brandable. Partners can put their logo on the Message Center, the Welcome Message for new users, the daily quarantine digest, and all other customer-facing messages to reinforce their name recognition and brand with their clients.
• Co-administration: Reflexion's partners can use the Reflexion Message Center to provision new users and manage their clients without Reflexion's intervention.
• Maximum Configurability: Reflexion is extensively configurable, providing partners with the high degree of user control that they need to respond to the widest range of client requirements.

Product Highlights:

Hosted Email Security

• Multi-layered in-depth defense
• Geographic- and languagebased filtering
• Address-on-the-Fly™
• In-message control panel
• Identifies address sharing

Outbound Email Auditing

• Outbound antivirus scanning
• Open relay and zombie prevention
• Avoids IP address blacklisting

Volume-Based Protection

• Defeats directory harvesting and denial-of-service attacks
• Supports SMTP restrictions to prevent direct-to-IP attacks

Automatic Email Spooling

• Automatic spooling of all incoming email for 14 days in the event of local power or email server outage
• Optional email archiving, discovery and recovery (see RADAR)

How Reflexion Works:

Inbound and outbound email is processed as shown in the below diagram. Deployment of the service requires a simple MX record change to route email through Reflexion’s servers. Reflexion can work with any local email server, and doesn’t require the installation of any server, client software, or hardware at the customer’s location.

Sophos Reflexion Status

There are three main points:

• RTC provides many different layers of protection for defense-in-depth of one’s inbox.
• The service is uniquely configurable, providing the versatility that email administrators and solution providers need to address the widest range of end-user requirements. Mail for a specific user will only be subjected to the tests dictated by their configuration (or if one is not specified, by the default enterprise configuration).
• The architecture is extensible so that new defenses can be added as they become available or desirable.

Documentation:

Download the Sophos Reflexion Total Control Datasheet (PDF).

Pricing Notes:

• Pricing and product availability subject to change without notice.

Sophos Reflexion Update

Sophos Reflexion Free